Overview

The tab provides details on the fees charged from the Clients. Once a fee is charged it is added to the list. Navigate across the transactions using the filters available.

Configure fees and markups for each transaction type using the Price lists. Navigate to the Price lists page for additional details.

Related pages

Transactions
Price lists 

Opening the item

Follow the steps below to see the list of fees charged:

  1. Navigate to the Admin Panel;

  2. Click Banking on the left sidebar;

  3. Go to the Client fee charged menu item.

Follow the steps below to browse the fee details:

  1. Navigate to the Admin Panel;

  2. Click Banking on the left sidebar;

  3. Go to the Client fee charged menu item;

  4. Click a Transaction identifier in a corresponding line.

Component parameters

Fee type – the column demonstrates the type of fees charged (the number of supported fee types will be increased in future updates). The fee types correspond to the fee categories of Price lists.

  • Transfer—the type of fees charged for one off payments that can be sent from/to/between Client’s accounts. The fee type includes the following options:

    • Outgoing transfer fee (fees for outgoing transfers)

    • Deposit fee (fees for credit/debit card deposits)

    • System Deposit fee (fees for incoming transactions created in the Admin Panel, see Transactions for details)

    • Incoming transfer fee (fees for incoming transfers)

    • Currency conversion fee (fees for currency exchange within personal accounts)

  • Recurring—the fee type charged for repeated fees, such as subscriptions and service fees. The fee type includes the following options:

    • Service fee (fees for banking service provision)

    • Additional Account fee (fees for opening of an extra account)

    • Annual Balance fee (fees for ending balance - daily/monthly/annually)

    • Unauthorized Negative Balance fee (fees for overdrawing of accounts)

  • Issued cards—the fee type charged for card related operations, such as card issuing, cash withdrawal, and balance inquiry. The fee type includes the following options:

    • Issuing (fees for initial card-issuing)

    • Reissuing (fees for scheduled reissuing)

    • Extra reissuing (fees for non-scheduled reissuing)

    • Additional issuing (fees for issuing an extra card)

    • Block Lost Stolen (fees for blocking a lost card)

    • Payment Purchase (POS-transaction fees)

    • Domestic ATM Cash Withdrawal (cash withdrawal fees in the domestic region)

    • International ATM Cash Withdrawal (cash withdrawal fees outside of the domestic region)

    • Manual Cash Withdrawal (over-the-counter withdrawal fees)

    • Yearly Service (annual card fees)

    • SMS Notifications (fees for notifications via SMS)

    • Insufficient Funds Authorization (overdraft fees)

    • Currency Conversion (fees for card currency exchange)

    • Oct (fees for incoming transfers to a card)

    • Balance Inquiry in 3rd Interfaces (fees for balance inquiries in non-partner interfaces)

    • Account Statement on Emails

  • FX markup—the fee type charged for currency exchange provided according to a fixed rate, when the fee is already included in the exchange rate. The rate is the provider exchange rate and an extra charge for the transaction; the client does not see the extra charge as a separate transaction. Thus, the FX markup provides a fixed exchange rate. The fee type includes the following option:

    • Currency Conversion (fees for currency exchange according to a fixed rate)

Client - the column defines the Client a fee has been charged from;

Account – the column shows the account a fee has been charged from:

Transaction – the column includes internal transaction numbers;

Charged amount – the sum charged as a fee;

Currency – the fee currency;

Currency pair – currencies exchanged (applied for FX markup);

Exchange amount – the sum of the currency exchanged (applied for FX markup);

Provider rate – the basic rate an extra charge is added to (applied for FX markup);

Client rate – the fixed exchange rate seen by the Client (the provider rate and the extra charge; applied for FX markup);

Charged at – date and time of charging

Filters - sort the fees according to the fee type, account number, fee currency, and the date of charging.

Configuring the component

The Fee charged details are available in the Transaction details window. By clicking a fee transaction identifier you are navigated to the Transaction menu item to browse the details of a certain fee.

Details – the field includes general transaction information including an internal id, related account numbers and Clients, sums, and currencies.

Bank Details demonstrate the essential banking details including SWIFT, IBAN, and legal addresses; mostly is not applied to fees.

Additional information field provides the information on the transaction service provider and a reference transaction if provided.

A Reference Transaction is a “reverse” of the initial transaction. Every transaction charged from an account will be credited to another one. For example, a fee charged from a user will be transferred as a commission to a Bank cash account – in this case, the credit transaction on the cash account is a reference transaction of the initial fee.

Approvals – the field demonstrates the list of pre-approvals if applied.

Top sidebar – navigate among Details, transaction Logs, Comments, and Check alerts using the top-side menu.