Overview

The Transactions tabs provide the list of all account transactions executed on the platform accounts. All transactional are created by Clients and executed by external service providers.

There are three transactions tabs in the left sidebar (the interfaces are identical):

  • Transactions

The tab includes the primary list of transactions and the related details (such as sums, accounts, status, and beneficiaries)

  • Transactions (pre-approval)

The pre-approval list includes the transactions that are to be approved by an Administrator via the Admin Panel. The pre-approval option can be configured at the moment of a Client’s profile creation. Therefore no outgoing transfer can be executed without administrative approval providing an additional security level. The pre-approval transactions are also duplicated in the primary transactions list.

  • Transactions (action required)

The list of transactions that require additional actions includes recalls for refunds. Refunds can be approved or declined in the tab (for example, a transfer that has been sent to a Client by mistake can be sent back to the sender, if the Client confirms the cancellation).

Find, review, and edit transaction details using the tabs.

Opening the item

Follow the steps below to see a list of transactions:

  1. Navigate to the Admin Panel

  2. Click Banking on the left sidebar

  3. Select a relevant Transactions menu item to open a Transactions List

Follow the steps below to browse transaction details:

  1. Navigate to the Admin Panel

  2. Click Banking on the left sidebar

  3. Go to the relevant Transactions menu item

  4. Click Show in a line to open the corresponding details

Component parameters

Created at – the column demonstrates the date and time of transaction creation;

Amount - the column includes the transactions sums;

Account – the column defines the account numbers the transaction belongs to;

Type defines the transaction types that are the following:

  • Deposit

  • Fee

  • Refund

  • Transfer

  • System Deposit

  • Currency conversion

  • Recall

  • Card Purchase

  • Card withdrawal

  • Cashback

Status – defines the transaction status:

  • Draft

  • Pending

  • Completed

  • Declined

  • Refunded

Remitter - the debited account owner name

Beneficiary – the transfer beneficiary names and account numbers

Provider – the service provider delivering the transaction execution

Action – show or edit role details.

  • Click Show to open transaction details with no right to edit them.

  • Click Edit to open transaction details available for editing.

  • Click Approve to confirm the transaction and execute it.

  • Click Decline to decline the transaction execution.

Add new – create a transaction manually, see How to create a Transaction for details.

All transactions are created automatically by service providers; therefore, the transaction creation functionality is designed for testing and/or exceptional cases, such as manual operational needs (for example, charging unique fees).

Configuring the component

There are two panels for transaction review and editing.

1. Click Show in a transaction line to browse the details:

Details – the field includes general transaction information including an internal id, related account numbers and Clients, sums, and currencies.

Bank Details demonstrate the essential banking details including SWIFT, IBAN, and legal addresses.

Additional information field provides the information on the transaction service provider and a reference transaction (if provided).

A Reference Transaction is a “reverse” of the initial transaction. Every transaction charged from an account will be credited to another one. For example, a fee charged from a user will be transferred as a commission to a Bank cash account – in this case, the credit transaction on the cash account is a reference transaction of the initial fee.

Approvals – the field demonstrates the list of pre-approvals if applied.

Top sidebar – navigate among Details, transaction Logs, Comments, and Check alerts using the top-side menu.

2. Click Edit in a transaction line to change the details:

General – the field includes the following:

  • Transaction state defines, whether it is drafted, waiting for approval, complete, or declined. The transaction state is changed by the transaction service provider; change the state only in case of emergency. Note, if you change a transaction state, it will be updated only in the Crassula system.

  • Amount and Details

  • Parameters are set by the service provider for transfer execution, change them only in case of emergency.

Bank Details – the field allows changing the banking details in case of any errors and misprinting.

Once a transaction is complete it is not possible to change its Bank Details. In order to manage the banking details, the transaction state is to be rolled back manually.