Overview

An administrative access role is a set of actions permitted for a group of Administrators. Creating several access roles with diverse configuration allows to accordingly delegate responsibilities to Administrators within the Administrative Panel. For example, one group of Administrators is responsible for Banking support, while another one is in charge only for eCommerce.

The functionality is also applicable to grant administrative access to a sales agent or accountant; where the first one is only allowed to create new profiles and the latter is granted with a read-only access.

The Access roles tab allows to manage all administrative access roles registered at the platform.

Opening the item

Follow the steps below to open role details:

  1. Navigate to the Admin Panel

  2. Click Administration on the left sidebar

  3. Go to the Access roles menu item to open the Access role list.

  4. Click Edit in an access role line to open its details.

How to create an Access role

Access roles have to be assigned to Administrators for them to access the Administrative Panel functionality. To create an administrative Access role

  1. Navigate to the Admin Panel.

  2. Click Administration on the left sidebar.

  3. Go to the Access roles menu item to open the Access role list.

  4. Click Add new in the top right corner.

  5. Set a Name for the role.

  6. Add a descriptive phrase in the Description field to mark out the main functionality of the role.

  7. Set the Enabled parameter to activate the role on creation. Disable the checkbox if you want to activate the access role later.

  8. Select the actions allowed for the access role in the Roles list (see the following sections for details on the actions).

  9. Click Create to confirm the changes.

Now the Access role is created and ready to be assigned to an Administrator.

Creating an Access role

How to assign an Access role

To assign an Access role to an Administrator

  1. An existing Access role is required, see the previous section for details.

  2. Navigate to the Admin Panel.

  3. Click Administration on the left sidebar.

  4. Go to the Administrators menu item to open the list of Administrators.

  5. Click Edit to be navigated to the corresponding Administrator.

  6. Click the Access roles field.

  7. The list of active Access roles will be demonstrated in the drop-down menu.

  8. Select one or several Access roles you need to assign to the Administrator.

  9. Click Update to apply the changes.

Component parameters

Access role list

Parameter

Description

Id

The column demonstrates unique role identification numbers in the Crassula system.

Name

The column includes Access role names.

Description

Additional role description defined on creation.

Enabled

Defines whether the role status is Enabled or Disabled.

Action

Edit or delete role details.

  • Click Edit to open a role with the right to edit the details.

  • Click Delete to remove a role.

Filters

Search for Access roles by name and status; multiple-choice is available.

Add new

Create an Access role manually, see the previous sections for details.

Help

Click to access the current page right from the Admin Panel.

Configuring the component

Access role details is the main panel of role information display and editing.

Access role details

Parameter

Description

Name

The name set during the role creation process.

Description

Additional role description set during the creation process.

Enabled

Defines whether the role status is Enabled or Disabled.

Roles

Defines the administrative actions allowed for the role.

The most common actions are defined as follows:

  • All—unrestricted access to the component.

  • List—browse the list of active component items.

  • Create—create an item.

  • Edit—edit an item.

  • Show—browse item details.

  • Export—download the list of items.

  • Delete—remove an item.

The actions are grouped according to the existing Administrative Panel tabs and windows. All special actions are defined under the corresponding group.

  • API parameters provide access to the API menu of the Administrative Panel.

    • API keys—manage items within the API keys window.

    • Access roles—manage items within the Access roles window

  • Administration parameters provide access to the Administration menu of the Administrative Panel.

    • Activity log—manage items within the Activity log window.

    • Administrators—manage items within the Administrators window.

    • Access roles—manage items within the Access roles window.

    • Access groups—manage items within the Access groups window.

    • Authentication log—manage items within the Authentication log window.

    • Authentications—manage items within the Authentications window.

    • Legal documents—manage items within the Legal documents window.

    • Legal document announcements—manage items within the Legal documents announcements window.

    • Dictionary—manage items within the Dictionary window.

    • Holidays—manage items within the Holidays window.

    • Transfer provider operation time—manage items within the Transfer provider operation time window.

    • Legal document versions—manage the history of document versions in the Legal documents section.

    • Notifications

      • Subscribe—receive email reports on activity in the Administrative Panel.

  • Banking parameters provide access to the Banking menu of the Administrative Panel:

    • Persons—manage items within the Persons window.

      • Scan—perform compliance screening in the Person details window. If not set, the action will not be available for the role.
        The functionality is available if the PEP&Sanctions scanning feature is enabled. Contact your manager for configuration details.

    • Companies—manage items within the Companies window.

      • Scan—perform compliance screening in the Person details window. If not set, the action will not be available for the role.
        The functionality is available if the PEP&Sanctions scanning feature is enabled. Contact your manager for configuration details.

    • Access roles—manage items within the Access roles window.

    • Company staff—manage items within the Company staff window.

    • Country Groups—manage items within the Country Groups window.

    • Accounts—manage items within the Accounts window.

      • Activate—activate and reactivate accounts. If not set, the action will not be available for the role.

      • Mark As Primary—manage account priority status.

      • Close—terminate accounts (such accounts remain seen in the Crassula system)

      • Iban—generate IBANs for accounts.

      • Update Balance—manually perform internal deposit transactions.

      • Statement—download the detailed list of account transactions.

      • Metadata—access the Metadata tab of the Account details window.

      • Decline—decline opening of an additional account. Additional accounts can be created in the Waiting for approval status if the functionality is enabled in the system configs—the action allows to reject such accounts. If not set, the action will not be available for the role.

    • Accounts (waiting for approval)—manage items within the Accounts (waiting for approval) window.

      • Activate—activate and reactivate accounts. If not set, the action will not be available for the role.

      • Mark As Primary—manage account priority status.

      • Close—terminate accounts (such accounts remain seen in the Crassula system)

      • Iban—generate IBANs for accounts.

      • Update Balance—manually perform internal deposit transactions.

      • Statement—download the detailed list of account transactions.

      • Metadata—access the Metadata tab of the Account details window.

      • Decline—decline opening of an additional account. Additional accounts can be created in the Waiting for approval status if the functionality is enabled in the system configs—the action allows to reject such accounts. If not set, the action will not be available for the role.

    • Vaults—manage items within the Vaults window.

      • Activate—activate and reactivate accounts. If not set, the action will not be visible for the role.

      • Mark As Primary—manage account priority status.

      • Close—terminate accounts (such accounts remain seen in the Crassula system)

      • Iban—generate IBANs for accounts.

      • Update Balance—manually perform internal deposit transactions.

      • Statement—download the detailed list of account transactions.

      • Metadata—access the Metadata tab of the Account details window.

      • Decline—decline opening of an additional account. Additional accounts can be created in the Waiting for approval status if the functionality is enabled in the system configs—the action allows to reject such accounts. If not set, the action will not be available for the role.

    • Saved top-up cards—manage items within the Saved top-up cards window.

    • Transactions—manage items within the Transactions window.

      • Process—approve recall transactions.

      • State—manually change transaction state.

      • Resolve—approve or reject lock-up transactions. The functionality of lock-up transactions is available only for the Railsbank service provider. If not set, the action will not be available for the role.

      • Refund—return funds back to the account. If not set, the action will not be visible for the role.

      • Recall—revoke a refunded transaction.

      • Cancel—decline the transaction execution. If not set, the action will not be visible for the role.

      • Set Beneficiary—change beneficiary details in the Edit mode.

      • Sync Status—synchronize transaction statuses between the Admin Panel and service provider. If not set, the action will not be visible for the role.

    • Transactions (pre-approval)—manage items within the Transactions (pre-approval) window.

      • Process—approve recall transactions.

      • State—manually change transaction state.

      • Resolve—approve or reject lock-up transactions. The functionality of lock-up transactions is available only for the Railsbank service provider. If not set, the action will not be available for the role.

      • Refund—return funds back to the account. If not set, the action will not be visible for the role.

      • Recall—revoke a refunded transaction.

      • Cancel—decline the transaction execution. If not set, the action will not be visible for the role.

      • Set Beneficiary—change beneficiary details in the Edit mode.

    • Transactions (action required)—manage items within the Transactions (action required) window.

      • Process—approve recall transactions.

      • State—manually change transaction state.

      • Resolve—approve or reject lock-up transactions. The functionality of lock-up transactions is available only for the Railsbank service provider. If not set, the action will not be available for the role.

      • Refund—return funds back to the account. If not set, the action will not be visible for the role.

      • Recall—revoke a refunded transaction.

      • Cancel—decline the transaction execution. If not set, the action will not be visible for the role.

      • Set Beneficiary—change beneficiary details in the Edit mode.

    • Transactions (undetermined)—manage items within the Transactions (undetermined) window.

      • Process—approve recall transactions.

      • State—manually change transaction state.

      • Resolve—approve or reject lock-up transactions. The functionality of lock-up transactions is available only for the Railsbank service provider. If not set, the action will not be available for the role.

      • Refund—return funds back to the account. If not set, the action will not be visible for the role.

      • Recall—revoke a refunded transaction.

      • Cancel—decline the transaction execution. If not set, the action will not be visible for the role.

      • Set Beneficiary—change beneficiary details in the Edit mode.

    • Identification requests—manage items within the Identification requests window.

      • Zip—download the request details as an archive. If not set, the Download action will not be visible for the role.

      • Approve—change the identification request status to Approved. If not set, the action will not be visible for the role.

      • Reject—change the identification request status to Rejected.If not set, the action will not be visible for the role.

      • Reject Finally—permanently change the identification request status to Rejected. If not set, the action will not be visible for the role.

    • Expiring documents—manage items within the Expiring documents window.

    • Price lists—manage items within the Price lists window.

      • Publish—activate price lists. If not set, the action will not be visible for the role.

      • Disable—deactivate price lists. If not set, the action will not be visible for the role.

      • Clone—create a copy of a price list. If not set, the action will not be visible for the role.

    • PEP & sanctions—manage items within the PEP & sanctions window.

    • Limits—manage items within the Limits window.

      • Check—scan past transactions for limit breaches. If not set, the action will not be visible for the role.

    • Triggered limits—manage items within the Triggered limits window.

    • Application forms—manage items within the Application forms window.

    • Client application forms—manage items within the Client application forms window.

      • Answers—access the answers provided by clients.

      • Approve—verify and finalize the answers.

      • Decline—reject the answers.

      • Request—repeat the reguest.

    • Batch payments—manage items within the Batch payments window.

      • Start—launch the batch payment. If not set, the action will not be visible for the role.

      • Continue—resume batch payment processing in case of iteration parts being declined.

      • Cancel—delete the batch payment.

      • File Example—download CSV and XLS file examples.

    • Issues—manage items within the Issues window.

      • Approve—approve the resolution of an issue.

      • Reject—approve the resolution of an issue.

      • Request Update—request the resolution status.

      • Assign To Me—set the current Admin profile as the issue assignee.

    • Clients—access the list of active clients in all the client related fields. If not set, client names will not be suggested in a drop-down list when filling Client or Name/Surname fields.

      • Show Client—access the extended list of details.

      • List in reports filter—access active clients as a drop-down list when configuring report filters in the Reports section of the Admin Panel. The List action must be set to true.

    • Client notes—manage items within the Notes tab of the Person and Company profiles.

    • Provider numbers—manage provider details within the Persons and Companies windows.

      • Disable—disable account IBANs in the Provider account numbers field of the Account details window. The functionality can be used for Financial accounts with multiple IBANs. If not set, the action will not be visible for the role.

    • Transactions (outgoing)—manage outgoing transactions available in Person and Company profiles.

    • Client Documents—manage items within the Documents tab of the Person and Company profiles.

      • Approve—approve documents attached to client profiles within the Documents tab of the Person and Company profile details.

      • Reject—decline documents attached to client profiles within the Documents tab of the Person and Company profile details.

      • Download—import documents attached to client profiles within the Documents tab of the Person and Company profile details.

    • Fees—manage items within the Transfer fees tab of the Price lists window.

    • Issued Card Fees—manage items within the Issued card fees tab of the Price lists window.

    • Recurring fees—manage items within the Recurring fees tab of the Price lists window.

    • FX Markup Fees—manage items within the FX markup fees tab of the Price lists window.

    • Cashback—manage items within the Cashback tab of the Price lists window.

    • VaultRates—manage items within the Vault rates tab of the Price lists window.

    • Change Verification Level Fees—manage items within the Change verification level fees tab of the Price lists window.

    • Two-factor auth methods—manage items within the Two-factor auth methods tab of Person profiles.

    • Company clients—manage items within the Clients tab of the Company profiles.

    • Client legal agreements—manage items within the Legal agreements tab of the Person and Company profiles.

    • Client account provider configuration—manage account providers within the Persons and Companies windows.

    • Application form questions—manage questions within the Application forms window.

    • Application form question option—manage question options within the Application forms window.

    • Application form answers—manage answers within the Client application forms window.

    • Batch payment iteration—manage items within the Batch payment requests tab of the Batch payments window.

    • Batch payment recipient—manage items within the Recipients tab of the Batch payments window.

    • Tags—manage tags available in Person and Company profiles.

  • Card Issuing parameters provide access to the Card issuing menu of the Administrative Panel:

    • Issued cards—manage items within the Issued cards window.

      • Activate—manually activate client cards. If not set, the action will not be visible for the role.

      • Suspend—suspend client cards. If not set, the action will not be visible for the role.

      • Block—freeze client cards. If not set, the action will not be visible for the role.

      • Request—send a request for issuing a New or Preordered card. The functionality is applicable when manual request to a service provider is required. If not set, the action will not be visible for the role

      • Decline—cancel a request for issuing a New or Preordered card. If not set, the action will not be visible for the role

      • Check Identification Status—run document verification required by some service providers. If not set, the action will not be visible for the role

      • Submit Documents—manually attach documents required for card issuing. If not set, the action will not be visible for the role

      • Update Settings—manage items within the Settings tab of the Issued Card details window.

      • Recheck Status—request card status update from service providers in the Issued Card details window. If not set, the action will not be visible for the role.

      • Import Transactions—download the list of card transactions.

    • Issued card holds—manage items within the Issued card holds window.

    • Issued card transactions—manage items within the Issued card transactions window.

      • Approve—approve transaction match and close the review.

    • Clearing process log—manage items within the Clearing process log window.

    • Issued card failed auth—manage items within the Issued card failed auth window.

    • Card transfer requests—manage items within the Card transfer requests window.

    • Clearing import notices—manage items within the Clearing import notices window.

  • Exchange parameters provide access to the Exchange menu of the Administrative Panel:

    • Rate history—manage items within the Rate history window.

    • Requests—manage items within the Requests window.

      • Process—review requests. If not set, the action will not be visible for the role.

      • Approve—approve requests. If not set, the action will not be visible for the role.

      • Cancel—decline requests. If not set, the action will not be visible for the role.

      • Complete—fill requests. If not set, the action will not be visible for the role.

      • Assign—assign request to other Administrators. If not set, the action will not be visible for the role.

    • Orders—manage items within the Orders window.

    • Transactions—manage items within the Transactions window.

    • Markup fees—manage items within the Markup fees window.

  • Reports parameter is applied to the whole Reports menu of the Administrative Panel:

    • Report filter client—ability to filter reports by client.

  • Reports Banking parameters are applied to Banking reports:

    • Accounting—manage items within the Accounting window.

    • Currency turnover—manage items within the Currency turnover window.

    • Fees—manage items within the Fees window.

  • Reports eCommerce parameters are applied to eCommerce reports:

    • Accounting—manage items within the Accounting window.

    • Accounting (async)—manage asynchronous items within the Accounting window.

    • PaySend accounting—manage items within the Accounting window from the PaySend service provider.

    • Daily turnover—manage items within the Daily turnover window.

    • Descriptor turnover per project—manage items within the Descriptor turnover per project window.

    • Descriptor turnover—manage items within the Descriptor turnover window.

    • Merchant turnover per project—manage items within the Merchant turnover per project window.

    • New users—manage items within the New users window.

    • Settlement difference—manage items within the Settlement difference window.

  • eCommerce parameters provide access to the eCommerce menu of the Administrative Panel:

    • Merchants—manage items within the Merchants window.

    • Merchant staff—manage items within the Merchant staff window.

    • Access roles—manage items within the Access roles window.

    • Projects—manage items within the Projects window.

    • Package sets—manage items within the Package sets window.

    • Packages—manage items within the Packages window.

    • Promo—manage items within the Promo window.

    • Users—manage items within the Users window.

    • Credit cards—manage items within the Credit cards window.

    • Gift codes—manage items within the Gift codes window.

      • Activate—activate gift codes. If not set, the action will not be visible for the role.

    • Gift bags—manage items within the Gift bags window.

    • Remarketing cases—manage items within the Remarketing cases window.

    • Transactions—manage items within the Transactions window.

      • Deposit—approve depositing for Authorized transactions that have breached a limit. If not set, the action will not be visible for the role.

      • Cancel—decline depositing for Authorized transactions that have breached a limit. If not set, the action will not be visible for the role.

    • Settlements—manage items within the Settlements window.

    • Payouts—manage items within the Payouts window.

    • Payouts (pre-approval)—manage items within the Payouts (pre-approval) window.

      • Approve—approve payout processing. If not set, the action will not be visible for the role.

      • Decline—reject payout processing. If not set, the action will not be visible for the role.

    • Merchant settlement currencies—manage currencies within the settlement details.

    • Virtual currency prices—manage the Virtual currency field within Project details windows.

    • Package promo—manage the Promos field within Package details windows.

    • User credit cards—manage the Cards field within User details windows.

    • Mass payout—create Mass payouts from the Payouts window.

    • Fraud monitoring—manage items within the Fraud monitoring mode of the Transactions window.

      • Deposit—approve transactions for depositing. If not set, the action will not be visible for the role.

      • Cancel—decline transactions. If not set, the action will not be visible for the role.

  • eCommerce Config parameters provide access to the eCommerce config menu of the Administrative Panel:

    • Payment providers—manage items within the Payment providers window.

    • Payment gateway configs (card)—manage items within the Payment gateway configs (card) window.

    • Payment gateway configs (other)—manage items within the Payment gateway configs (other) window.

    • Global payment card routing—manage items within the Global payment card routing window.

      • Detect—perform checks to define which provider and gateway config is used for the routing configuration. The functionality is applicabale for card processing tests.

    • Payout providers—manage items within the Payout providers window.

    • Payout gateway configs—manage items within the Payout gateway configs window.

    • Available payout direction configs—manage items within the Available payout direction configs window.

    • Fees—manage items within the Fees window.

    • Country VAT—manage items within the Country VAT window.

    • Operators—manage items within the Operators window.

    • Available payment provider config—manage items within the Available payment provider config window.

    • Payment provider order config—manage items within the Payment provider order config window.

    • Currency config—manage items within the Currency config window.

    • Anti fraud filter—manage items within the Anti fraud filter window.

    • Anti fraud rule—manage items within the Anti fraud rule window.

    • Anti fraud condition—manage items within the Anti fraud condition window.

    • Gateway configs—manage global gateway configs.

Help

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