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Issued card fees

Overview

The Issued card fees tab, available in the top sidebar of a price list, allows you to browse and add new fees to the price list such as the following:

  • Issuing: Fees for initial card issuing. The fee is charged only when the very first card is issued. Delivered by all card issuing service providers. The fee is charged only in the default currency.

  • Additional issuing: Fees for issuing an extra card. The fee is applied for all cards issued after the first one even if the first card is blocked or closed. Delivered by all card issuing service providers. The fee is charged only in the default currency.

  • Block Lost Stolen: Fees to cancel and close a lost card. Delivered by all card issuing service providers. A card must be in the BLOCKED status.

  • Payment Purchase: POS-transaction fees. Delivered by the Paysend service provider. The fee is available for all transaction types of the READY_TO_COMPLETE status..

  • Domestic ATM Cash Withdrawal: Cash withdrawal fees in the domestic region. Delivered by the Railsr service provider. The fee is available for the ATM_CASH_WITHDRAWAL transaction type of the READY_TO_COMPLETE status.

  • International ATM Cash Withdrawal: Cash withdrawal fees outside of the domestic region. Delivered by the Railsr service provider. The fee is available for the ATM_CASH_WITHDRAWAL transaction type of the READY_TO_COMPLETE status.

  • Yearly service fee: An annual service fee that can be charged for each card. Delivered by all card issuing service providers.

  • Convert to plastic: A fee for issuing a plastic card instead of an existing virtual one. The fee is charged only in the default currency.

  • Shipping: A fee for card delivery. Currently, the fee can be created only as a placeholder for the new functionality and will not be charged to clients. Once the fee is functioning, a release note will be issued.

  • Top-up: A fee for depositing funds directly via the top-up function.

  • Transfer to account: A fee for transferring funds from a card account to a standard account.

Related pages

Price lists

Opening the item

Follow the steps below to access cashback details:

  1. Navigate to the Admin Panel.

  2. Click Banking on the left sidebar.

  3. Go to the Price lists menu item.

  4. Select an existing price list.

  5. Click Show or Edit in a price list line to open its details.

  6. Click Issued card fees in the top sidebar to access active cashback rules of the selected price list.

How to create a card fee rule

To create an Issued card fee

  1. Navigate to the Price lists tab in the Banking sidebar.

  2. The list of price lists will be opened.

  3. Select a price list for configuration and click Edit.

  4. The price list details window will be opened.

  5. Navigate to Issued card fees in the top sidebar.

  6. Click Add New in the top-right corner.

  7. The Price list field value will be automatically filled with the current price list name. If necessary, change a price list for the rule:

    1. Click List next to the price List field.

    2. Select a price list from the arisen menu.

  8. Fill in the Details form. Fields with an asterisk (*) are mandatory.

    1. Set a name for the new rule.

    2. Optionally, set the Label field to define the name of the fee in Web and Mobile Interfaces.

    3. Set the rule status in the Status field to define whether the fee should be Active or Disabled once it is created. It is possible to change the setting later.

    4. Set the Card type field to define whether plastic or virtual cards should be considered. If not set, both types will be covered by the rule.

    5. Set the Card scheme field to define whether Mastercard or Visa cards should be considered. If not set, both schemes will be covered by the rule.

    6. Set the Operation field to define the actions covered by the rule. It is possible to select only one operation type.

    7. Set the Valid from and Valid to parameters to define the rule validity period.

  9. Fill in the Amounts form. Fields with an asterisk (*) are mandatory.

    1. Set the Currency field to define the fee currency. It is recommended to select the default currency allowed by the service provider.

    2. Set the Percent field to define how much to charge from clients as a percentage of transaction amounts.

    3. Set the Fixed fee, Minimum fee, and Maximum fee to define fixed rates if necessary. The parameters are available for configuration only if a currency is set. The Minimum fee and Maximum fee parameters are editable only for the supported operation types.

    4. Set the Minimum and Maximum Commissioned Amount parameters to define the amount thresholds to charge fees from. The parameters are editable only for the supported operation types.

  10. Click Create to save the rule parameters. The rule will be added to the price list.

Note the following advanced behavior for the Payment Purchase, Domestic ATM Cash Withdrawal, and International ATM Cash Withdrawal operation types:

  • If Fixed fee is set (Fixed fee > 0), the Minimum Fee and Maximum Fee parameters must duplicate the Fixed fee value.

  • If the Minimum Fee and Maximum Fee parameters are changed after the Fixed fee is set, the Fixed Fee value will be changed to 0, meaning that the fee is no longer fixed and will have minimum and maximum values.

issued_card_fee.png

Creating a fee for card issuing

See Price lists for parameters and description.

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