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Freshchat is an instant messaging platform located in multiple countries. The service provider is integrated to perform communication functions using its web service APIs.


Products and services

The following table describes the services delivered by Freshchat.

Service name


Additional details

Online chat

The service provider provides live messaging that works in apps, online, and on mobile for instant support.

The solution is remarkable for navigating customers to the product team members depending on the page a request is initiated from.

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