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Overview
Freshchat is an instant messaging platform located in multiple countries. The service provider is integrated to perform communication functions using its web service APIs.
Website
https://www.freshworks.com/live-chat-software/
Products and services
The following table describes the services delivered by Freshchat.
|
Service name |
Description |
Additional details |
|---|---|---|
|
Online chat |
The service provider provides live messaging that works in apps, online, and on mobile for instant support. |
The solution is remarkable for navigating customers to the product team members depending on the page a request is initiated from. |