Overview

Limits define the amount and the number of transactions allowed for the Client. The limitations depend on a Verification level set for the end-user; therefore, a Client increases their limits by means of improving their Verification level and providing additional identification documents.

The Limits tab provides the list of all limitations applied to end-users.

Opening the item

Follow the steps below to access a Limit created:

  1. Navigate to the Admin Panel;

  2. Click Banking on the left sidebar;

  3. Go to the Limits menu item to open the Limits List.

  4. Click Show or Edit in the line of a Limit to open the limitation details.

How to create a Limit

To create a Limit

  1. Navigate to the Limits tab.

  2. Click Add New in the top-right corner.

  3. Select a Client Verification Level to set the Limit for (see Identification requests for details).

  4. Select a Client Type.

  5. Type in the Limit name in the Name field.

  6. Add a description in the Description field.

  7. The Limit status is Active by default. Disable the limit if you do not need it active once it is created.

  8. Click Add New to add a threshold for transactions or transfers.

  9. Fill in the Thresholds details (See the Configuring the component section for parameters required for threshold configuration).

  10. Click Create to confirm the Limit initiation.

The created Limit is assigned to clients automatically depending on their verification level. The verification levels correlate with the Client identification stage:

  • Level 1 (email verified).

  • Level 2 (email and phone number verified).

  • Level 3 (email, phone number, and documents verified - the level is manually applied to a Client).

  • Level 4 (email, phone number, and documents verified, the questionnaire is complete - the level is manually applied to a Client).

  • Level 5 (custom requirements that can be used to extend the limits provided).

To delete a threshold

  1. Navigate to the Limits tab.

  2. Select a Limit for configuration and click Edit.

  3. Select a chechbox in the Delete column to specify which threshold is to be removed. The selected threshold will be visible in the list until confirmation.

  4. Click Update to confirm the changes.

To delete a Limit

  1. Navigate to the Limits tab.

  2. Select a Limit for configuration and click Edit.

  3. Click Delete in the bottom sidebar to remove the whole configuration.

Component parameters

Parameter

Description

Client Verification Level

The column demonstrates the level names created previously.

Client Type

The column defines whether a Level is applied to a Private Person or a Company.

Name

The column includes names set for the Levels in the list.

Status

The column shows whether a Limit is Active or Disabled. The Limit status can be changed in the Edit mode.

Created at

Date and time of creation.

Action

  • Click Show to open the Limit details without the ability to edit them.

  • Click Edit to open a Limit with the right to apply changes.

  • Click Check to scan past transactions for a particular period configured in the limit rules. The transactions exceeding the limit will become Pending and the clients will receive a notification. Therefore, the feature allows to check whether the limit has been applied to all of the corresponding profiles.

Checkboxes

The parameters are used for Limit deletion. Select the limit or All Elements checkbox and click Ok to delete the selected elements.

Download

The list of Limits is available for download; choose the export format type and click Download to get the list in the correspondent file type.

Add new

Create a Limit manually, see the following sections for details.

Configuring the component

Limit details is the main panel of limit information display and editing. The Details include the same information fields as the fields used in the Limit Creation.

Parameter

Description

Client Verification Level

Defines the Client verification level the limit is applied to. The verification levels correlate with the Client identification stage (not available for editing):

  • Level 1 (email verified)

  • Level 2 (email and phone number verified)

  • Level 3 (email, phone number, and documents verified - the level is manually applied to a Client)

  • Level 4 (email, phone number, and documents verified, the questionnaire is complete - the level is manually applied to a Client)

  • Level 5 (custom requirements that can be used to extend limits provided)

Client Type

Defines whether the limit is applied to a Private Person or a Company.

Name

The Limit name set while creation. Available for editing.

Description

The Limit description used for internal details.

Status

Defines whether the limit is Active or Disabled. Any disabled Limit is available for activation.

Thresholds

The key information on the Limit defining the constraints applied to Clients of the defined Verification Level.

  • Type – the field defines one of the following threshold types:

    • Transaction amount—the threshold covers the sums of all transactions per period. The parameter restricts all transactions and transfers related to the Client’s account.

    • Transaction count—the threshold covers the number of transactions per period. The parameter restricts all card related transactions, such as a card purchase and card withdrawal.

    • Transfer count—the threshold covers the number of account transfers per period. The parameter restricts all account related transactions that do not require a card for processing. For example, incoming and outgoing SWIFT transfers.

    • Fx transaction amount—the threshold covers the sums of all exchange transactions per period. The threshold type covers all complete exchange transactions of the Currency conversion type (sandbox transactions are ignored).

  • Transfer direction - the field states whether the limited transactions are outgoing, incoming, or both.

  • Amount – the sum of the allowed activity for a stated period.

  • Currency – the limit currency:

    • An exact currency—all currencies available for the system.

    • All (convert to <system Default currency>)—applied to any currency and converted to the system Default currency.

  • Period - the field defines the limit reset period.

  • Period count - the number of periods before the limit reset.

    • For example: Period = Week, Period count = 2. Therefore, the limit will be reset every two weeks.

  • Affects only a single transaction - the threshold is applied only to a single transaction defining its maximum amount allowed. For example, you can set two thresholds of the Transaction amount type: the first one defining the maximum sum of all transactions per period, while the second one will define the maximum amount of one transaction.
    If the parameter is set, the Period and Period count parameters are ignored. The functionality is available only for the Transaction amount and Fx Transaction amount threshold types.

  • Action type - the action applied to the Client’s profile once the limit is exceeded.

    • Notify - a notification is sent to email. Transactions are allowed; though, the transaction status is changed to Pending or Declined. The first threshold breach of a type will be available in the Triggered limits section. See Triggered limits for the section details.

    • Suspend Client - a notification is sent in the Admin Panel, transactions are restricted, and the Client is suspended. The restriction depends on the service provider settings. The first threshold breach of a type will be available in the Triggered limits section.

    • None - no notificarion is sent and transactions are allowed; though, the transaction status is changed to Pending or Declined. The threshold breach will not be available in the Triggered limits section.