Limits

Opening the item

Follow the steps below to access a limit created:

Navigate to the Admin Panel;
Click Banking on the left sidebar;
Go to the Limits menu item to open the limits List.
Click Show or Edit in the line of a limit to open the limitation details.

How to create a Limit

To create a Limit

Navigate to the Limits tab.
Click Add New in the top-right corner.
Select a Client Verification Level to set the limit for, see Identification requests for details. The parameter can also be used to define a Tier level for the limit.
Select a Client Type.
Select a Person type or Company type depending on the client type selected in the previous step. The field is optional and can be used to narrow down the list of clients the limit should be applied to At least one dictionary must be configured. See Dictionary for details.
Type in the limit name in the Name field.
Add a description in the Description field.
The limit status is Active by default. Disable the limit if you do not need it active once it is created.
Click Add New to add a threshold for transactions or transfers.
Fill in the Thresholds details (See the Configuring the component section for parameters required for threshold configuration).
Click Create to confirm the limit initiation.

Assignment priorities

The created limit is assigned to clients automatically according to the following priority parameters from highest to lowest:

Client type: Person or Company.
Client subtype: Tier levels defined in Dictionaries.
Client verification level.

The verification level correlates with the client identification stage:

Level 0 (not verified)
Level 1 (email and phone number verified)
Level 2 ( email, phone number, and documents verified by Sumsub service provider)
Level 3 (the level is set manually if an additional verification level is required. For example, address verification)
Level 4 (the level is set manually if an additional verification level is required. For example, proof of funds)
Level 5 (custom requirements that can be used to extend the limits provided, the functionality can be enabled in the system configs).

Transactions are restricted for Level 0 and Level 1. Such transactions remain on hold until the user goes through the KYC process.
If there is no limit defined for a verification level, the system will consider the limit of a lower level as active. For example, if a limit configuration is missing for the Verification Level 2, the limit of the Verification Level 1 will be applied by default.
If a limit is crossed by a personal threshold, the one with lower values will be considered for a corresponding profile.

To delete a threshold

Navigate to the Limits tab.
Select a limit for configuration and click Edit.
Select a checkbox in the Delete column to specify which threshold is to be removed. The selected threshold will be visible in the list until confirmation.
Click Update to confirm the changes.

To delete a Limit

Navigate to the Limits tab.
Select a limit for configuration and click Edit.
Click Delete in the bottom sidebar to remove the whole configuration.

Component parameters

Parameter	Description
Client Verification Level	The column demonstrates the level names created previously.
Client Type	The column defines whether a Level is applied to a Private Person or a Company.
Name	The column includes names set for the Levels in the list.
Status	The column shows whether a limit is Active or Disabled. The limit status can be changed in the Edit mode.
Created at	Date and time of creation.
Action	Click Show to open the limit details without the ability to edit them. Click Edit to open a limit with the right to apply changes. Click Check to scan past transactions for a particular period configured in the limit rules. The transactions exceeding the limit will become Pending and the clients will receive a notification. Therefore, the feature allows to check whether the limit has been applied to all of the corresponding profiles.
Checkboxes	The parameters are used for limit deletion. Select the limit or All Elements checkbox and click Ok to delete the selected elements.
Download	The list of limits is available for download; choose the export format type and click Download to get the list in the correspondent file type.
Add new	Create a limit manually, see the following sections for details.
Help	Click to access the current page right from the Admin Panel.

Configuring the component

Limit details is the main panel of limit information display and editing. The Details include the same information fields as the fields used in limit creation.

Parameter	Description
Client Verification Level	Defines the Client verification level the limit is applied to. The verification levels correlate with the Client identification stage (not available for editing): Level 0 (not verified) Level 1 (email verified) Level 2 (email and phone number verified) Level 3 (email, phone number, and documents verified - the level is manually applied to a Client) Level 4 (email, phone number, and documents verified, the questionnaire is complete - the level is manually applied to a Client) Level 5 (custom requirements that can be used to extend limits provided) Transactions are restricted for Level 0 and Level 1. Such transactions remain on hold until the user goes through the KYC process.
Client Type	Defines whether the limit is applied to a Private Person or a Company.
Name	The limit name set while creation. Available for editing.
Description	The limit description used for internal details.
Status	Defines whether the limit is Active or Disabled. Any disabled limit is available for activation.
Thresholds	The key information on the limit defining the constraints applied to Clients of the defined Verification Level. Type – the field defines one of the following threshold types: Transaction amount—the threshold covers the sums of all transactions per period. The parameter restricts all transactions and transfers related to the Client’s account. Transaction count—the threshold covers the number of transactions per period. The parameter restricts all card related transactions, such as a card purchase and card withdrawal. Transfer count—the threshold covers the number of account transfers per period. The parameter restricts all account related transactions that do not require a card for processing. For example, incoming and outgoing SWIFT transfers. Fx transaction amount—the threshold covers the sums of all exchange transactions per period. The threshold type covers all exchange transactions of the Currency conversion type (sandbox transactions are ignored). An FX markup is required for the currency to calculate the limit threshold. Transfer direction - the field states whether the limited transactions are outgoing, incoming, or both. Amount – the sum of the allowed activity for a stated period. Currency – the limit currency: An exact currency—all currencies available for the system. All (convert to <system Default currency>)—applied to any currency and converted to the system Default currency. Period - the field defines the limit reset period. Period count - the number of periods before the limit reset. For example: Period = Week, Period count = 2. Therefore, the limit will be reset every two weeks. Affects only a single transaction - the threshold is applied only to a single transaction defining its maximum amount allowed. For example, you can set two thresholds of the Transaction amount type: the first one defining the maximum sum of all transactions per period, while the second one will define the maximum amount of one transaction. If the parameter is set, the Period and Period count parameters are ignored. The functionality is available only for the Transaction amount and Fx Transaction amount threshold types. Action type - the action applied to the Client’s profile once the limit is exceeded. Notify - a notification is sent to email. Transactions are allowed; though, the incoming transaction will be completed, while the outgoing transaction status will be changed to Declined. The first threshold breach of a type will be available in the Triggered limits section. See Triggered limits for the section details. Suspend Client - a notification is sent in the Admin Panel, transactions are restricted, and the Client is suspended; though, the incoming transaction status is changed to Pending, while the outgoing transaction status will be changed to Declined. The restriction depends on the service provider settings. The first threshold breach of a type will be available in the Triggered limits section. None - no notification is sent and transactions are allowed; though, the incoming transaction will be completed, while the outgoing transaction status will be changed to Declined. The threshold breach will not be available in the Triggered limits section.
Help	Click to access the current page right from the Admin Panel.

Useful tips

Monitoring rules

ComplyAdvantage as a service provider can also detect configurations related to Hard stop and Soft stop monitoring rules. You can set White and Black list Acton IDs for limit thresholds to define their advanced behavior. The configuration is defined as follows:

The Black list setting is always considered to be of a higher priority compared to the White list setting.
If none of the White and Black list settings are set for a monitoring rule, all transactions pass the threshold.
If only the Black list setting is set for a monitoring rule, the transactions with a corresponding ActionID are hard stopped.
If only the White list setting is set for a monitoring rule, the transactions without limit breach alerts or with a corresponding ActionID pass; all other transactions are hard stopped.

The functionality is enabled in the system configs, contact your manager for additional details.