Cards (Web Interface)

The Web Interface allows users to issue new cards and manage their functionality. Navigate to the Cards tab in the top sidebar to execute the following actions:

Issue a new card

  1. Click Order new card.

  2. Select whether a new card is to be Plastic or Virtual.

  3. Select a card product to issue. Switch between available options using the left and right arrows.

  4. Select an Existing account or open a New account to link the card to.

  5. Fill in your personal details and set up a passphrase.

  6. Fill in the shipping details (for plastic cards only).

  7. Verify the order information and click Continue.

  8. Virtual cards will be available on the web interface in a minute.

  9. Plastic cards are delivered up <two week’s time>.

The number of Card products per profile can be limited. Contact <White Label> for additional details.

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Manage an existing card

Select a card to configure from the All cards list. The following options are available:

  • Freeze card – the option disables all transactions and withdrawals for the card. Click the tumbler to freeze the card and click once again to unblock it. A blocked card will remain available in the list of cards.

  • View card details (only for virtual cards) – the option provides the full card number and its security code. Use the option to get the card details for online payments.

  • Top-up – transfer funds between own accounts to top up the card account. The functionality supports multicurrency accounts.

  • Convert to plastic (only for virtual cards) – the option issues a plastic card with the same details. Once the plastic card is received, the virtual one will be closed.

  • PIN & Security – the option allows you to switch on/off all internet transactions and see the PIN code of a plastic card.

  • Limit – set a daily limit for all card transactions. Click the tumbler and then Change limit to configure the restrictions.

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