Skip to main content
Skip table of contents



The Companies tab provides the list of all companies registered on the White label platform. Find, review, and edit profiles using the Companies tab. All profiles are created without any manual assistance due to external provider services. For additional information, see Web and Mobile Interfaces.

In order to sign in to Company’s web interface, it is necessary to sign in to the web interface of a Person, who is an Owner or a Company staff, and switch to the Company’s profile. Therefore, it is recommended that a corresponding Person’s profile is to be verified first.

Opening the item

Follow the steps below to access company details:

  1. Navigate to the Admin Panel.

  2. Click Banking on the left sidebar.

  3. Go to the Companies menu item to open the Companies List

  4. Click a Company name in the Name column to open the profile.

How to create a Company profile

By default, all profiles are created by external service providers. Keep in mind, you have to perform unassisted identification when creating a profile manually via the Admin Panel.

To create a Company profile

  1. Navigate to the Companies menu item.

  2. Click Add New in the top-right corner of the tab.

  3. Fill in the General form that also includes the following parameters:

    1. Verification levels (see Limits and Identification requests for details)

    2. Company type defining the group of clients the profile belongs to. The groups are configured in Dictionaries and allow White Labels to set limits and price lists per each group. See Dictionary for configuration details.

  4. Complete the Contacts field. The information is optional.

  5. Add legal address information to the Location field.

  6. Set a price list for commissioning in the Settings field (see Price lists for details).

  7. The defined limit is to be dependent on the verification level (see Limits for details).

  8. Set access roles in the Security field. See Access roles for details.

  9. Tags are optional.

  10. Click Create to submit the changes.

An existing Person is required to be stated as a Company owner. If the corresponding Person is not registered yet, see Persons for details.

Creating a profile

Component parameters

Companies list




The column demonstrates unique user identification numbers in the Crassula system. ID is generated when a profile is created.


The column includes company names. Click a Name to open profile details.


Company owners’ names are demonstrated in the column. Click a name to go to the Owner’s profile details. See Persons for additional information

Verification Status

Contact and document verification details:

  • Identified (email, phone number, and documents verified).

  • Documents submitted (verification is in process).

  • Not verified (none).

See Identification requests and Limits for details on the verification process and limitations.

Make sure to differentiate Status from Aggregated status available in Banking Reports. Aggregated status is set according to the following logic:

if state = blocked then blocked
if state = suspended then suspended
if is_person and verification_status = identified then active
if is_company and verification_status = identified then active
else pending


Restrictions set by KYC Administrators or Identification providers:

  • Active (no restrictions applied).

  • Suspended (temporarily blocked until the circumstances are clarified, no outgoing transactions allowed, 2FA phone number cannot be changed).

  • Blocked (permanently blocked, no transactions allowed).


Company profile email address.


Company profile phone number.

Business type

Type of service delivered by the company.


Web site address related to the company.

Access roles

Access roles assigned to the company.

Created at

Date and time of registration.


  • Click Show to open the profile without the ability to edit it.

  • Click Edit to open a profile with the right to edit the details


Allow to search for profiles of companies by certain parameters. Search is filtered by the aforementioned parameters and the following additional filters:

  • Verification level - show companies corresponding to the selected verification levels.

  • Access groups - show companies corresponding to the selected administrative access groups, if there are any.

  • Verification status - show companies corresponding to the selected verification status

  • Tags - show companies corresponding to the selected optional tags assigned to a Company profile.

  • Created by Agent - show profiles created by an exact agent.

Add new

Create a company profile manually. See the previous section for details.


Click to access the current page right from the Admin Panel.

Configuring the component

The Company profile is the main panel of company information display and editing.


Company details




Company information including the name, owner, and TIN. The field also includes the following parameters:

  • Agent Company: the parameter defines a White Label project the client is related to. If the parameter is set, the profile is opened by an Agent. Open the profile in the Edit mode to access the parameter.

  • Public ID—A company can use its Public ID as a username for internal transfers. The parameter is generated automatically when a company profile is created, manual configuration is available only in the Admin Panel

  • Company type—set the parameter to define the group of clients the profile should belong to. The groups are configured in Dictionaries and allow White Labels to set limits and price lists per each group. See Dictionary for configuration details.

  • Incorporation date—the date when the company was established. The parameter can be set only using the Calendar functionality.

  • Verification status

    • Identified (email, phone number, and documents verified)

    • Phone verified (email and phone number verified)

    • Email verified (only email verified)

    • Not verified (none)

  • Verification Level

    • Level 0 (not verified)

    • Level 1 (email verified)

    • Level 2 (email and phone number verified)

    • Level 3 (email, phone number, and documents verified - the level is set manually)

    • Level 4 (email, phone number, and documents verified, the questionnaire is complete - the level is set manually)

    • Level 5 (custom requirements that can be used to extend the limits provided, the functionality can be enabled in the system configs)

  • Beneficiary details:

    • Beneficial Owner Type: Defines whether the company belongs to a person or another company.

    • Beneficial Owner Positions: Defines the owner’s position in the company.

    • Beneficial Owner Ownership Stake: Defines the owner’s share in the company in percentage.

  • State - restrictions set by KYC Administrators or Identification providers

    • Active (no restrictions applied)

    • Suspended (temporarily blocked until the circumstances are clarified, no outgoing transactions allowed, 2FA phone number cannot be changed)

    • Blocked (permanently blocked, no transactions allowed)

  • State reason is provided if the user is permanently or temporarily blocked. Not for public use.

Transactions are restricted for Level 0 and Level 1. Such transactions remain on hold until the user goes through the KYC process.


The list of all Company’s accounts opened. Click an account number to see the account details. See Accounts for additional information.


Download a list of account transactions for a selected period.

To export a statement

  1. Select an account from the Accounts drop-down list. The statement will be generated for the selected accounts. If the field is empty, the statement will be generated for all client accounts.

  2. Set the Currencies field. Transactions in excluded currencies will not be visible in the report. The functionality is available only for multicurrency accounts.

  3. Set the starting and ending dates for the transactions;

  4. Select the Format field to define the required format (pdf or xls);

  5. Click Download to export the account statement.

The system will process large reports and will inform the user with the Export in progress message. Once the processing is done, the download will start automatically. It is recommended to keep the window open.


Internal service details:

  • Price list is a set of fees applied to the user. See Price Lists for details.
    The drop-down menu with the suggested price lists depends on whether Company type is set:

    • If the parameter is set, only price lists corresponding to the subtype will be shown.

    • If the parameter is not set, only price lists without a subtype will be shown.

  • Subscription plan defines the Tier level assigned to the client. See Dictionary for details.

  • Skip Transfer Pre Approval allows to deactivate the second stage of transfer approval by an Administrator. Even though, it is recommended to keep the approval active.


Essential fees presented in the Price List. Open the Price List to see the whole list of fees.


Company legal address.

Actual address

Company actual address


Emails, phone numbers and URLs related to the profile.

Package limits

Standard limits applied to the user after profile verification. See Limits for details.

  • The limit depends on the Verification Status; the better the verification status, the higher the Limit level is.

  • Thresholds pack is the applied limitations demonstrated in detail according to the Limit level.

Custom Company Thresholds

Set an individual limit for the Client using the Add new option. The functionality is available in the Edit mode.

  • Thresholds: details on the applied limits.


An API connection to external service Providers. If any external service has been used, the API link is demonstrated in the field.


Profile tags set by administrators and the Decision-making system. Existing tags can also be used to filter profiles and associated accounts.

Top toolbar

Provides intersectional information correlated to the company – it can also be found in other Banking tabs. The essentials are the following:

  • Documents uploaded by the company

  • Accounts that are assigned to the company in the system

  • Staff related to the company

  • API keys applied to the Client

  • Clients - The list of the Company’s clients

  • Legal agreements signed by the company including changes and approval history

  • Notes created by an Administrator

  • Application forms assigned to the Client

  • Account provider configurations

  • Identification: access all identification requests related to the profile. The tab also provides compliance logging details of every update sent to the service provider.

  • Help: access the current page right from the Admin Panel.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.